7-Day Exchange Policy

At Chronix, we are committed to providing quality products and a smooth shopping experience.

Exchange Policy

• Exchanges are available only if the product arrives damaged or defective.
• Any issue must be reported within 7 days of delivery with clear photos or videos.
• The product must be unused, in its original packaging, and include all accessories.

Product Availability

• Due to stock availability, if the selected color or design is unavailable, a similar color or design may be shipped.

Important

• Please inspect your order upon delivery and contact our support team immediately if you receive a damaged or incorrect item.
• Exchange requests are subject to inspection and approval.
• Approved exchanges are processed within 3–5 working days.